UK’s Prince William reveals he’s been a helpline volunteer during coronavirus lockdown

Britain’s Prince William has revealed that he has been anonymously helping out on a crisis helpline during the coronavirus lockdown. (File/AP)
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Updated 06 June 2020

UK’s Prince William reveals he’s been a helpline volunteer during coronavirus lockdown

  • William is one of more than 2,000 volunteers who have been formally trained to help those in need
  • More than 300,000 text conversations have taken place between volunteers and people needing mental health support

LONDON: Britain’s Prince William has revealed that he has been anonymously helping out on a crisis helpline during the coronavirus lockdown.
The Duke of Cambridge’s work with Shout 85258 — an around-the-clock text messaging helpline developed by the Royal Foundation — was made public to mark Volunteers Week.

Last month, he told fellow volunteers in a video call that was shared on social media late Friday: “I’m going to share a little secret with you guys, but I’m actually on the platform volunteering.”
William, who is second in line to the throne, is one of more than 2,000 volunteers who have been formally trained to help those in need.
More than 300,000 text conversations have taken place between volunteers and people needing mental health support, with around 65% of those texting aged under 25.
William’s wife, the Duchess of Cambridge, has also been helping others by taking part in “check in and chat” calls with people self-isolating or vulnerable during the pandemic.


Malaysia to reinstate pilots once Pakistani licenses OK’d

Updated 07 July 2020

Malaysia to reinstate pilots once Pakistani licenses OK’d

  • 30 percent of pilots grounded including 107 in foreign airlines

KUALA LUMPUR: The Civil Aviation Authority of Malaysia (CAAM) will reinstate Pakistani pilots as soon as Pakistani authorities verify their permits, an official told Arab News on Monday, after their temporary suspension due to a fake license scandal. 

Pakistan grounded almost 30 percent of its pilots last week after the country’s Aviation Minister Ghulam Sarwar Khan said that they might have falsified their qualifications. 

Pakistan has 860 pilots, 107 of whom work for foreign airlines.

“The CAAM has sent two letters requesting verification from PCAA (Pakistani Civil Aviation Authority) as well as to inform them on the temporary suspension of Pakistani license holders in Malaysia,” Nurilya Anis Rahim, a public relations officer at CAAM, said in an email. 

Rahim added that the pilots’ licenses had been put on hold until further information from the PCAA.

“We are currently still waiting for a response from PCAA. Once an official confirmation has been made, we will reinstate these pilots with immediate effect.”

Captain Chester Voo, CAAM CEO, announced that it would temporarily suspend 20 Pakistani pilots employed with “local operators” such as flying schools, flying clubs and training organizations.

Rahim said that the decision was taken to ensure the safety and security of Malaysia’s civil aviation industry. 

“It is to ensure that all employed pilots in this country hold a valid license and abide by Malaysia’s Civil Aviation Regulation.”

The UK, EU and Vietnam have banned Pakistani pilots and barred Pakistan International Airlines’ (PIA) operations as well.

One analyst said that Malaysia’s stand was part of its “zero-compromises” approach.

“Malaysia has always taken a conservative stance which includes a zero-compromise on the integrity of certification and qualification of pilots,” Rizal Kamaruzzaman, a Malaysian aviation expert and executive director of Tindakan Strategi, told Arab News.

He added that the joint verification approach was an excellent opportunity for regulators in Pakistan and Malaysia to “clean” the register and weed out all pilots with dubious qualifications. 

“The move by the CAAM will also alert the rest of the airlines and general aviation aircraft to review the technical crew manifest flying into Malaysia and will definitely have a ripple effect on the aviation sector.”

He urged aviation regulators from other countries to learn a lesson from Pakistan.

“The trust and mutual recognition among regulators are a sacred pact to ensure safety for aircraft, pilots, crews, engineers and the main client that are the passengers are not compromised anywhere around the world,” he said.

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