For the second year in a row, Carrefour continues to conduct its full and comprehensive evaluation on the results of its unified service number 920000282.
The number leaves its great impact on the public, where the specialists evaluate the performance of the trained staff of this service.
It is made sure that all there queries are answered within 24 hours measuring the extent of their competence in helping and giving the correct information to callers.
The nature of questions asked by Carrefour customers is studied and efforts directed toward enabling them get the services provided at all Carrefour stores around the Kingdom with satisfaction. Most of the calls have been about the location of Carrefour stores around the Kingdom and the latest products on offer, especially in electronics, household appliances and foods.
The results showed majority of customers were satisfied with the services at the various outlets. Many customers praised Carrefour for remaining in continuous communication with customers and fans through its website and homepage in social media like Facebook, which provide information and quizzes for families and the society at large.
The results of the evaluation have been submitted to Carrefour management for taking necessary steps in the interest of its customers.
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